Customer Integrator II - New Product Development (Remote - Bali, Indonesia)

Join Ibiden Philippines, Inc. as a Customer Integrator II and play a pivotal role in bridging customer insights with cutting-edge product development. This remote position, based in the vibrant regions of Bali, Indonesia, offers a unique opportunity to work with a dynamic team and contribute to innovative projects. As a Customer Integrator II, you will be at the forefront of understanding customer needs and translating them into actionable insights for new product development.

In this role, you will work closely with cross-functional teams to gather and analyze customer feedback, conduct market research, and develop customer personas. You will also collaborate with product managers and developers to ensure that the new products align with customer expectations and market trends. This position is perfect for a professional who is passionate about understanding customer needs and driving product innovation.

📋 Tanggung Jawab Pekerjaan

• Gather and analyze customer feedback to identify trends and opportunities for new product development.
• Conduct market research to stay informed about industry trends and customer preferences.
• Develop and maintain customer personas to guide product development efforts.
• Collaborate with cross-functional teams to translate customer insights into actionable product requirements.
• Work with product managers and developers to ensure that new products meet customer needs and market demands.
• Participate in product development workshops and brainstorming sessions to drive innovation.
• Provide regular reports and presentations to stakeholders on customer insights and product development progress.
• Stay updated with the latest industry trends and best practices in customer integration and product development.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in customer integration, market research, or product development.
• Proficient in using customer feedback tools such as surveys, focus groups, and customer interviews.
• Experience with market research tools like Google Analytics, SEMrush, or similar.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Familiarity with Agile and Scrum methodologies.
• Ability to work independently and as part of a team in a remote environment.

🛠️ Keahlian

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