Winery Tour Operation Manager

Sababay Industry · 📍 Gianyar, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 15.000.000 per month
Sababay Industry is seeking a dynamic and experienced Winery Tour Operation Manager to oversee the day-to-day operations of our winery tours. This role is crucial in ensuring a seamless and enjoyable experience for our guests, while also contributing to the overall success of our tourism initiatives. The ideal candidate will have a passion for the wine industry and a commitment to delivering exceptional service.

📋 Tanggung Jawab Pekerjaan

Plan and coordinate winery tours, including scheduling, itineraries, and guest briefings.,Ensure the smooth operation of tours, from pick-up to drop-off, including transportation and logistics.,Manage and train tour guides to maintain high standards of service and knowledge.,Oversee the cleanliness and maintenance of tour vehicles and equipment.,Handle guest inquiries and complaints, ensuring their satisfaction and loyalty.,Monitor and report on tour performance metrics to identify areas for improvement.,Collaborate with other departments to ensure seamless integration of tour services.,Promote the winery and its products to tour participants and potential customers.

🎓 Kualifikasi & Syarat

Bachelor's degree in Tourism, Hospitality, or a related field.,Minimum of 3 years of experience in tour operation management, preferably in the wine or tourism industry.,Proven track record of successful tour operation management.,Strong organizational and multitasking skills.,Excellent communication and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Familiarity with local regulations and safety standards.,Ability to work well under pressure and meet deadlines.

🛠️ Keahlian

Event planning and coordinationCustomer service and relationship managementTeam leadership and trainingLogistics and transportation managementProblem-solving and decision-makingMarketing and promotion skills
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